Job Overview
At Sprinklr, we’re building the world’s leading Unified-CXM platform to help global brands deliver exceptional customer experiences across every modern channel. As a Software Development Engineer, QA, you’ll play a vital role in ensuring our products meet the highest quality standards while collaborating with teams across design, development, and product to ship high-quality releases. If you’re passionate about automation, testing, and delivering reliable software at scale, this is your opportunity to grow and make a real impact.
Key Responsibilities
- Build and maintain robust automation libraries and frameworks.
- Drive automation testing and integrate quality checks across our platform.
- Collaborate with cross-functional teams to ensure high-quality releases.
- Identify process improvements and promote innovation within the team.
- Participate actively in day-to-day QA activities, test planning, and strategy formulation.
- Work with microservices platforms and cloud environments (AWS, Azure, GCP).
- Analyze business requirements to define test cases, scenarios, and data needs.
- Use tools like JIRA, Git, Jenkins, Bitbucket to manage test cycles and development workflows.
Qualifications
- B.E./B.Tech in Computer Science, IT, or equivalent field.
- Strong skills in Java and Selenium.
- Good understanding of data structures, algorithms, and OOP principles.
- Familiarity with databases (MySQL, MongoDB) is a plus.
- Basic Unix commands and cloud concepts (AWS, Azure, GCP).
- Experience testing SaaS products and understanding their architecture.
- ISTQB certification is a plus.
- Hands-on experience with test management tools and CI/CD environments.
Skills & Competencies
- Analytical thinking and strong problem-solving abilities.
- Ability to write clean, maintainable, and efficient code.
- Clear communication skills and a user-focused mindset.
- Team player who can work effectively across global teams and fast-paced environments.
- Curiosity to learn, adapt, and drive continuous improvement.
Why Sprinklr
At Sprinklr, we believe in making our employees happier every day. Here’s what sets us apart:
- A mission that matters: Help leading brands create meaningful customer experiences.
- Culture of care: Daily meditation breaks, wellness programs, and inclusive policies.
- Growth and learning: Access to tools like LinkedIn Learning and professional development resources.
- Global impact: Work with more than 1,000 of the world’s top enterprises.
- Diversity & inclusion: We celebrate different voices and foster an environment where everyone feels they belong.
