Accenture Customer Service New Associate Jobs 2026 | Bengaluru | 0–2 Years

Accenture is hiring Customer Service New Associates in Bengaluru for candidates with 0–2 years of experience. This is a full-time role under the Retirement Solutions – Data Entry Services domain, suitable for freshers and early-career graduates with strong communication, problem-solving, and data-handling skills.

The role offers exposure to US retirement services, client servicing, and structured operations within a global professional services organization.

Quick Job Overview

Education & Eligibility

Role Overview – Customer Service New Associate

As a Customer Service New Associate, you will be part of Accenture’s Retirement Services team, supporting US-based retirement plans such as 401(k), 403(b), and defined contribution plans. The role focuses on handling participant-level services, processing retirement-related transactions, and ensuring accuracy in data entry and service delivery.

This position is ideal for candidates looking to start a career in BFSI operations, customer service, and retirement services.

Roles & Responsibilities

• Handle participant-level services in US retirement plans
• Process retirement transactions including withdrawals, annuities, rollovers, and distributions
• Manage money-out processes such as hardship withdrawals, survivor benefits, and lump sum payouts
• Solve routine operational issues using predefined guidelines and procedures
• Maintain accurate records and ensure data integrity
• Coordinate with team members and supervisors for issue resolution
• Work as an individual contributor within a structured team environment
• Be flexible to work in rotational shifts as required

Required Skills & Competencies

Core Skills

• Strong written and verbal communication skills
• Basic Excel and data handling skills
• Ability to handle disputes and meet deadlines
• Problem-solving and analytical thinking

Behavioral Skills

• Ability to perform under pressure
• Attention to detail and process adherence
• Team-oriented mindset

Why Join Accenture?

• Work with a global professional services leader
• Structured training and clear process-driven work environment
• Strong foundation in US retirement services and BFSI operations
• Stable full-time role with career growth opportunities
• Exposure to global clients and enterprise-level operations

Also Apply – High-Relevancy Customer Service & Operations Roles

🔹 Customer Service / Operations (Entry-Level)

FAQs – Accenture Customer Service New Associate

1. What experience is required for this role?

Accenture requires 0–2 years of experience. Freshers can apply.

2. Is this role suitable for fresh graduates?

Yes. This is an entry-level role suitable for fresh graduates from any discipline.

3. What is the job location?

The role is based in Bengaluru, India.

4. What skills are mandatory?

Basic communication skills, Excel knowledge, and data entry accuracy are required.

5. Does this role involve shifts?

Yes. Candidates should be willing to work in rotational shifts.

6. Are there similar roles available?

Yes. You can also explore Customer Service Representative and Claims Associate roles.