[24]7.ai International Voice Process Jobs 2026 | Bengaluru | Full-Time

[24]7.ai is hiring for the International Voice Process role at its Bengaluru office. This full-time, on-site opportunity is ideal for candidates with strong English communication skills, customer service aptitude, and the ability to work in a global, fast-paced environment.

The role involves handling international customers, resolving queries across service, sales, or finance contexts, and delivering high customer satisfaction using conversational AI–enabled platforms.

Quick Job Overview

Education & Eligibility

Role Overview – International Voice Process at [24]7.ai

As an International Voice Process Associate, you will interact with global customers to provide exceptional customer service, resolve inquiries, and support sales or finance-related questions when required. You’ll work within a collaborative environment, leveraging CRM tools and AI-assisted workflows to ensure accurate, timely, and empathetic support.

This role is a strong entry point into international BPO operations with exposure to world-class customer engagement platforms.

Roles & Responsibilities

• Handle international customer calls professionally and empathetically
• Resolve customer queries and issues with accuracy and efficiency
• Support sales or finance-related inquiries when applicable
• Use CRM tools to document interactions and outcomes
• Apply analytical thinking to identify solutions in dynamic situations
• Maintain clear, confident communication with global customers
• Meet quality, productivity, and customer satisfaction metrics
• Adapt to rotational shifts and fast-paced workflows

Required Skills & Qualifications

Core Skills

• Excellent English communication (verbal & written)
• Strong customer service orientation
• Problem-solving and analytical skills
• Ability to perform under pressure

Preferred Skills

• Basic technical knowledge and CRM familiarity
• Exposure to sales or finance processes (advantage)
• Flexibility with shifts and schedules

Why Join [24]7.ai?

• Work with a global leader in conversational AI & CX
• International exposure and structured training
• Stable full-time role with growth pathways
• Collaborative, performance-driven culture
• Build a strong foundation in global customer support

Also Apply – High-Relevancy International Voice & Support Roles

🔹 International Voice / Customer Support

FAQs – [24]7.ai International Voice Process

1. Is this role open to freshers?

Yes. Freshers and entry-level candidates are welcome to apply.

2. What is the job location?

This is an on-site role in Bengaluru.

3. Are night shifts required?

Yes. Candidates should be willing to work rotational/night shifts.

4. What language skills are required?

Strong English communication is mandatory.

5. Is prior BPO experience mandatory?

No. Prior experience is not mandatory, but it’s an advantage.

6. Are similar roles available?

Yes. You can also explore Customer Service Representative and CTK Service Associate roles.