SmartQ Executive – Operations Jobs 2026 | Bengaluru | Freshers & Early Careers

SmartQ Executive – Operations Recruitment 2026 is now open in Bengaluru, Karnataka for fresh graduates and candidates with up to 1 year of experience. SmartQ, a fast-growing global B2B food-tech company, is hiring passionate operations professionals to manage cafeteria operations, digital food platforms, hygiene governance, and client experience. This is a full-time, on-site role, ideal for candidates looking to build a career in operations, hospitality, and food technology.

Quick Job Overview – SmartQ Executive Operations

Job Details

Education & Eligible Batches

About SmartQ

SmartQ is a next-generation food-tech company transforming how people experience food at workplaces, hospitals, universities, and large campuses. Founded in 2015, SmartQ operates across 14 countries and is backed by Compass Group, a global food services leader. With 400+ enterprise clients, including Fortune-level organizations, SmartQ blends technology, empathy, and operational excellence to create seamless dining experiences.

Role Overview – Executive Operations at SmartQ

As an Executive – Operations, you will be responsible for managing day-to-day cafeteria and food service operations while ensuring quality, hygiene, compliance, and smooth digital adoption. This role combines on-ground execution, technology adoption, and people coordination, making it ideal for candidates who enjoy operational responsibility and customer interaction.

Key Roles & Responsibilities

• Drive adoption of the SmartQ digital ordering platform by educating users on app features and benefits
• Assist customers with app downloads, order placement, and digital wallet payments
• Coordinate with food partners to update menus and ensure accurate app listings
• Liaise with the tech team for menu changes, notifications, and promotional banners
• Perform regular Cafe LENS checks, hygiene audits, and hourly governance reviews
• Monitor cafeteria counters to ensure compliance with Operating Standard Procedures (OSPs)
• Collect employee and client feedback to improve service quality
• Maintain Health, Safety & Environment (HSE) records, temperature logs, and waste management
• Ensure safe equipment usage as per Equipment Safety Work Procedures (ESWP)
• Report incidents, near misses, and equipment downtime to the reporting manager

Required Skills & Qualifications

Professional & Technical Skills

• Strong communication skills in English and local language
• Basic computer knowledge and comfort with mobile applications
• Interest in learning new technologies and operational tools
• Understanding of hygiene, safety, and service standards

Behavioral Skills

• Customer-centric mindset with a positive attitude
• Ability to work collaboratively with food partner teams
• Self-motivated, responsible, and proactive in operations
• High integrity and accountability

Why Join SmartQ?

• Work with a globally expanding food-tech brand
• Exposure to enterprise-level clients and modern cafeteria systems
• Opportunity to build a career in operations, hospitality, and food technology
• Culture driven by Great People, Great Food, Great Experience & Greater Good
• Hands-on learning in real-world operational environments

Frequently Asked Questions (FAQs) – Executive – Operations (SmartQ)

1. Who can apply for the Executive – Operations role?
Graduates with a passion for operations, customer service, and food-tech environments are eligible. Freshers and candidates with up to 1 year of experience can apply.

2. Is prior experience mandatory for this role?
No. Freshers are welcome. Candidates with 0–1 year of experience in operations, hospitality, or service roles will have an added advantage.

3. What is the work location for this job?
This is a fully on-site role based in Bengaluru, Karnataka.

4. What is the employment type?
This is a full-time position.

5. Is this role suitable for hospitality graduates?
Yes. Graduates with hospitality backgrounds or craft course certifications in hospitality are preferred.

6. Are technical or engineering degrees required?
No. Candidates from any graduation background can apply.

7. What skills are important for this role?
Good communication skills, basic computer knowledge, a positive attitude, customer-handling ability, and willingness to learn digital platforms are essential.

8. Will I be trained on SmartQ’s digital platforms?
Yes. Selected candidates will receive hands-on training to manage the SmartQ ordering app and operational tools.

9. Does this role involve customer interaction?
Yes. The role requires regular interaction with employees, food partners, and clients to ensure smooth cafeteria operations.

10. Is there career growth at SmartQ?
Yes. SmartQ offers long-term growth opportunities in operations, food-tech management, and leadership roles based on performance.

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