Kapiva Operations Associate Jobs 2026 | Bengaluru | 0–2 Years Experience

Kapiva Operations Associate Recruitment 2026 is open in Bengaluru, Karnataka for freshers and early-career professionals with experience in B2C logistics and operations. Kapiva, a fast-growing Ayurvedic nutrition and wellness brand, is hiring Operations Associates to manage end-to-end shipment deliveries, 3PL coordination, reporting, and process improvement. This is a full-time, on-site role ideal for candidates strong in Excel, analytics, and logistics operations.

Quick Job Overview – Kapiva Operations Associate

Job Details

Education & Eligible Batches

About Kapiva

Kapiva is a modern Ayurvedic nutrition brand bringing India’s ancient food wisdom to today’s consumers. The company offers a wide range of herbal juices, supplements, ghee, oils, and nutrition products, with strong online presence across Amazon, Flipkart, BigBasket, and expanding offline through Reliance, Nature’s Basket, and more. Kapiva is known for its fast-paced, ownership-driven culture rooted in honesty, humility, and execution excellence.

Role Overview – Operations Associate at Kapiva

As an Operations Associate, you will manage shipment deliveries, logistics partners, customer escalations, reporting dashboards, and cross-functional coordination. This role requires strong Excel skills, analytical thinking, and operational ownership to improve delivery efficiency and customer experience.

Roles & Responsibilities

• Manage end-to-end shipment deliveries and daily logistics operations
• Coordinate with 3PL partners to ensure SLA and performance adherence
• Handle customer complaints and delivery escalations with quick resolution
• Analyze current processes and identify efficiency improvement opportunities
• Propose tech-enabled solutions for operational challenges
• Prepare daily dashboards and reports on key operational metrics
• Maintain courier and delivery records, tracking KPIs and insights
• Collaborate with cross-functional teams to ensure timely deliverables

Required Skills & Qualifications

Technical & Analytical Skills

• Strong hands-on experience with Microsoft Excel
• Data-driven thinking and reporting capability
• Experience with Clickpost / Unicommerce (added advantage)

Professional Skills

• Problem-solving and analytical mindset
• Customer-focused approach
• Ability to manage multiple stakeholders
• Strong coordination and communication skills

Why Join Kapiva?

• Work with a rapidly scaling D2C FMCG brand
• Exposure to real-world logistics & supply chain operations
• Opportunity to drive process improvements and automation
• Young, performance-driven culture with high ownership
• Strong career growth in operations & supply chain roles

Frequently Asked Questions (FAQs) – Kapiva Operations Associate

1. Who can apply for the Operations Associate role at Kapiva?
Any graduate with 0–2 years of experience or strong interest in operations and logistics can apply.

2. Is prior logistics experience mandatory?
No. B2C or last-mile logistics experience is preferred but not mandatory.

3. What is the job location?
This is a fully on-site role based in Bengaluru, Karnataka.

4. Is this a full-time position?
Yes, this is a full-time role.

5. Are Excel skills mandatory?
Yes. Strong hands-on Microsoft Excel skills are essential.

6. Is experience with Clickpost or Unicommerce required?
Not mandatory, but it is an added advantage.

7. Does the role involve customer interaction?
Yes. The role includes handling customer complaints and delivery escalations.

8. Is there growth in operations roles at Kapiva?
Yes. High performers can grow into senior operations and supply chain roles.

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