NTT DATA MS Engineer Jobs 2026 | Networking Managed Services Engineer L1 – Hyderabad

NTT DATA is hiring Networking Managed Services Engineer (L1) professionals for its Hyderabad location. This is an entry-level, full-time, onsite role focused on monitoring, incident management, and first-line network support for enterprise IT environments.

This opportunity is ideal for candidates with basic networking knowledge, CCNA certification, and a strong interest in managed services, IT infrastructure, and network operations.

Quick Job Overview – NTT DATA MS Engineer (L1)

Job Details

Eligibility Criteria

Role Overview – Networking Managed Services Engineer (L1)

As a Networking Managed Services Engineer (L1) at NTT DATA, you will be responsible for ensuring uninterrupted IT services for global clients. The role focuses on first-line support, proactive monitoring, and resolving low-to-medium complexity network incidents while maintaining strict SLA compliance.

You will work closely with cross-functional teams, contribute to service improvement initiatives, and gain exposure to enterprise-grade networking environments.

Key Responsibilities

• Monitor client IT infrastructure and network environments
• Identify and resolve first-line network incidents
• Handle service requests using standard operating procedures
• Provide phone or chat-based technical support when required
• Perform routine maintenance, patching, and configuration changes
• Escalate incidents when necessary to higher support levels
• Maintain accurate documentation and knowledge articles
• Support disaster recovery testing and service continuity
• Identify opportunities for automation and process improvement

Required Skills & Knowledge

Technical Skills

• Basic networking concepts (LAN, WAN, routing & switching)
• Familiarity with routers, switches, firewalls, and VPNs
• Understanding of protocols: BGP, OSPF, EIGRP, NAT
• Exposure to tools like SecureCRT, LogicMonitor (preferred)

Soft Skills

• Strong communication and active listening skills
• Ability to work in a fast-paced, SLA-driven environment
• Client-focused mindset with problem-solving ability
• Willingness to work in shifts and onsite setup

Certifications & Education

• Bachelor’s degree in IT / Computing or equivalent
• CCNA or equivalent networking certification (mandatory/preferred)
• Additional certifications add advantage

Why Join NTT DATA?

NTT DATA is a global technology leader serving 75% of Fortune Global 100 companies. Employees benefit from structured learning, exposure to global clients, inclusive work culture, and long-term career growth in networking and infrastructure services.

Frequently Asked Questions (FAQs) – NTT DATA MS Engineer (L1)

1. Who can apply for the MS Engineer (L1) role at NTT DATA?
Graduates with IT or computing background and basic networking knowledge can apply.

2. Is this role suitable for freshers?
Yes, this is an entry-level role designed for freshers and early-career professionals.

3. Is CCNA mandatory?
CCNA or an equivalent networking certification is strongly preferred.

4. What is the job location?
The role is based in Hyderabad, Telangana.

5. Is this a work-from-home role?
No, this is a fully onsite position.

6. What type of shifts are involved?
Shift requirements depend on client support schedules.

7. Does NTT DATA provide training?
Yes, selected candidates receive structured onboarding and role-based training.

8. Is this a permanent role?
Yes, this is a full-time permanent position.

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