Accenture Network & Services Operation New Associate Jobs 2026 | Chennai | Freshers

Accenture is hiring Network & Services Operation New Associates for its Chennai location. This opportunity is ideal for freshers and candidates with up to 1 year of experience who are interested in network operations, billing operations, IT infrastructure support, and problem management within a global IT services environment.

As a global professional services leader with operations in 120+ countries, Accenture offers structured training, global exposure, and long-term career growth in Technology & Operations.

Quick Job Overview

Job Details

Education & Eligibility

Role Overview – Network & Services Operation New Associate at Accenture

As a Network & Services Operation New Associate, you will support back-office and network operations, helping improve customer experience, reduce operational costs, and enhance service delivery. The role focuses on problem management, identifying root causes of IT infrastructure issues, and preventing recurrence through corrective actions.

This is an entry-level role with guided supervision, making it a strong starting point for candidates looking to build careers in network operations, telecom support, and IT services.

Roles & Responsibilities

• Support network billing operations and problem management activities
• Identify, analyze, and resolve routine IT infrastructure issues
• Assist in root cause analysis to prevent incident recurrence
• Follow predefined guidelines and operational procedures
• Work closely with team members and direct supervisors
• Ensure customer experience and service quality standards are met
• Participate as an individual contributor within a team environment
• Handle tasks under detailed instructions and close supervision
• Work in rotational shifts as required

Required Skills & Key Competencies

• Basic knowledge of networking and IT operations
• Customer support or service experience (preferred)
• Problem-solving mindset and attention to detail
• Ability to follow standard operating procedures
• Good communication and coordination skills
• Willingness to work in a process-driven environment

Why Join Accenture?

• Work with a global Fortune-level IT services leader
• Strong training and onboarding for freshers
• Exposure to large-scale network & IT operations
• Clear career progression paths in Technology & Operations
• Competitive compensation and employee benefits
• Inclusive, learning-driven work culture

Frequently Asked Questions (FAQs) – Accenture Network & Services Operation New Associate

1. Who can apply for this role?
Any graduate with interest in networking, IT operations, or telecom roles can apply.

2. Is this role suitable for freshers?
Yes, this is an entry-level role suitable for freshers.

3. What is the job location?
Chennai, Tamil Nadu.

4. Is prior networking experience mandatory?
No, but basic networking knowledge or customer support experience is preferred.

5. Does this role require rotational shifts?
Yes, rotational shift work is required.

6. Is this a permanent job?
Yes, this is a full-time permanent role.

7. What department does this role belong to?
Engineering – Hardware & Networks.

8. Are there growth opportunities at Accenture?
Yes, Accenture offers strong internal mobility and career growth opportunities.

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