Entry Level Associate Trainee Engineer Jobs 2026 | Freshers | CMS IT Services | Mumbai

CMS IT Services Private Limited is hiring Entry Level – Associate Trainee Engineers in Mumbai for its IT Support and Infrastructure Services division. This opportunity is designed for fresh graduates and diploma holders who want to start their career in Desktop Support, Remote Support, and Service Desk Operations.

Selected candidates will receive structured training from CMS IT, hands-on exposure to enterprise IT environments, and long-term career growth in IT Infrastructure, Hardware & Networking, and Support Services.

Quick Job Overview – Associate Trainee Engineer

Job Details

Eligibility Criteria

Role Overview – Associate Trainee Engineer at CMS IT

As an Associate Trainee Engineer, you will work in Desktop Support, Remote Support, and Service Desk functions, supporting users across enterprise IT environments. The role covers the complete hardware and networking lifecycle, including installation, configuration, deployment, troubleshooting, and ticket management.

This is an ideal entry-level role for candidates seeking a strong foundation in IT support services with mentorship and career development opportunities.

Roles & Responsibilities

• Provide desktop and remote IT support to end users
• Handle service desk operations and user query resolution
• Perform installation and configuration of systems and applications
• Troubleshoot hardware, software, and connectivity issues
• Log, track, and resolve tickets using ticketing tools
• Assist in deployment and maintenance of IT assets
• Follow SLA and IT support best practices

Skills Required

Technical Skills

• Basic knowledge of IT Service & Support concepts
• Understanding of desktop support and troubleshooting
• Familiarity with hardware and networking fundamentals

Soft Skills

• Willingness to learn and adapt quickly
• Good communication and customer-handling skills
• Ability to work in a team-oriented environment

Training, Benefits & Career Growth

• Training provided by CMS IT Services
• Competitive stipend and benefits package
• Mentorship from experienced IT professionals
• Exposure to enterprise IT infrastructure projects
• Clear growth path into L2 Support, System Engineer, or Network Engineer roles

About CMS IT Services

CMS IT Services is one of India’s leading providers of IT Infrastructure Services, delivering solutions across Digital Platforms, Cloud Management, Cybersecurity, Hyperautomation, and Data Management. With a strong nationwide presence, CMS IT supports large enterprises through scalable, secure, and innovative IT solutions.

Frequently Asked Questions (FAQs) – Associate Trainee Engineer

1. Who can apply for the Associate Trainee Engineer role?
Fresh graduates and diploma holders from any specialization can apply.

2. Is this role suitable for freshers?
Yes, this is a fresher-only entry-level role.

3. What is the job location?
The role is on-site in Mumbai.

4. Will training be provided?
Yes, formal training is provided by CMS IT Services.

5. What roles will I work in?
Desktop Support, Remote Support, and Service Desk Operations.

6. What is the salary offered?
The salary ranges between ₹1.25 – ₹1.5 LPA.

7. What career growth can I expect?
You can progress to L2 Support, System Engineer, or Infrastructure roles.

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