StoneX Client Support Analyst Jobs 2026 | Bengaluru | Payments Operations Role

StoneX Group is hiring Client Support Analysts in Bengaluru, India to support its global payments operations and client service delivery teams. This role is ideal for experienced professionals interested in international payments services, financial operations, and client support within a global financial markets organization.

The position involves coordinating with trading, operations, sales, and technology teams to ensure smooth client onboarding, issue resolution, and high-quality service delivery across international payments systems.

Job Overview

Table 1: Job Details

Table 2: Education & Eligible Batches

Role Overview – Client Support Analyst

As a Client Support Analyst, you will act as a key connection between clients and internal teams including Trading, Operations, Sales, IT, and banking partners. The role focuses on delivering prompt client support, managing issue resolution workflows, and ensuring service-level commitments are met across global payments operations.

You will also assist with client onboarding, integration activities, and support operational projects that enhance service delivery and client experience.

Key Responsibilities

• Provide day-to-day client support and manage incoming support requests
• Ensure client support activities meet agreed service-level agreements (SLAs)
• Deliver first-level troubleshooting and escalate issues when required
• Support client onboarding, setup, and integration processes
• Coordinate with internal teams such as Trading, Operations, IT, and Sales
• Maintain strong knowledge of payment products and service offerings
• Assist in operational improvement initiatives and support-related projects

Required Skills & Qualifications

• Strong interest in global payments and financial services operations
• Excellent analytical thinking and problem-solving abilities
• Strong communication and stakeholder coordination skills
• Ability to manage multiple tasks and prioritize efficiently
• German language proficiency (B2 level or above) required
• Client-focused approach with strong attention to detail

Why Join StoneX?

• Opportunity to work in a global financial markets and payments organization
• Exposure to international payments systems covering multiple currencies
• Collaborative environment with global client-facing teams
• Career growth opportunities in payments operations, client management, and financial markets
• Experience working with cross-functional global teams

How to Apply

Interested candidates can apply for the StoneX Client Support Analyst Jobs 2026 through the official company careers portal by submitting their updated resume and relevant experience details.

FAQs

1. What does a Client Support Analyst do at StoneX?
The role involves supporting clients using the company’s payments platform, resolving operational queries, and coordinating with internal teams to ensure smooth service delivery.

2. Is language proficiency required for this role?
Yes, candidates must have B2 or higher proficiency in the German language.

3. Where is the job located?
The position is based in Bengaluru, Karnataka.

4. What industry does this role belong to?
This position falls under financial services, specifically global payments operations.

5. Who can apply for this role?
Graduates with relevant experience in client support, operations, or financial services and strong communication skills can apply.

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