Jr Microsoft Engineer Jobs 2026 | Hyderabad | Hybrid | NTT DATA

NTT DATA is hiring Jr Microsoft Engineers / Cloud Managed Services Engineers (L1) for its Technical Engineering team in Hyderabad. This is an excellent entry-level opportunity for candidates looking to start their career in cloud infrastructure, server administration, and managed services within a global enterprise environment.

The role follows a hybrid working model and focuses on monitoring, supporting, and optimizing client cloud environments while ensuring high service availability and SLA compliance.

Quick Job Overview – Jr Microsoft Engineer

Table 1: Job Details

Table 2: Education & Eligible Background

Role Overview – Jr Microsoft Engineer at NTT DATA

As a Cloud Managed Services Engineer (L1), you will play a critical role in maintaining and supporting customer cloud and infrastructure environments. You will be responsible for monitoring systems, resolving incidents, handling service requests, and ensuring uninterrupted service delivery for enterprise clients.

This role provides hands-on exposure to cloud platforms, server administration, virtualization, and data center technologies, making it ideal for candidates aiming to grow into advanced cloud or infrastructure roles.

Key Responsibilities

• Monitor client infrastructure and cloud solutions proactively
• Identify and resolve first-line incidents and service requests
• Ensure zero SLA breaches through timely issue resolution
• Provide support via phone and chat channels
• Perform routine maintenance activities such as patching and configuration changes
• Follow handover and escalation procedures accurately
• Contribute to automation and process improvement initiatives
• Support disaster recovery implementation and testing when required
• Create and update technical knowledge articles

Required Skills & Competencies

Technical Skills

• Windows and Linux server administration
• Virtualization technologies and server hardware basics
• Understanding of data center, storage, backup, and cloud platforms
• Basic networking and telephony concepts

Professional Skills

• Strong communication and collaboration skills
• Client-focused mindset with service orientation
• Ability to work under pressure in a 24×7 support environment
• Flexibility to adapt to changing schedules and workloads
• Strong planning and organizational abilities

Work Environment & Culture

NTT DATA promotes a culture of innovation, inclusion, and continuous learning. Employees are encouraged to grow their technical expertise while contributing to solutions that positively impact global clients and society.

About NTT DATA

NTT DATA is a $30+ billion global business and technology services leader, serving over 75% of the Fortune Global 100. With expertise spanning cloud, AI, security, connectivity, and digital infrastructure, NTT DATA empowers organizations worldwide to transform and thrive in the digital future.

How to Apply – Jr Microsoft Engineer

Eligible candidates can apply online through the NTT DATA careers portal. Early applications are recommended due to high demand for entry-level cloud and infrastructure roles.

Frequently Asked Questions (FAQs)

1. Is this role suitable for freshers?
Yes, this is an entry-level role suitable for freshers and early-career professionals with basic infrastructure and cloud knowledge.

2. What is the work model for this role?
The role follows a hybrid working model, combining office and remote work.

3. What technologies will I work with in this role?
You will work with Windows and Linux servers, virtualization, cloud platforms, storage, backup systems, and basic networking tools.

4. Is this a support role or a development role?
This is a cloud and infrastructure support role (L1) focused on managed services and operations.

5. Does this role involve night shifts?
The role may require flexible working hours depending on client requirements and support schedules.

6. What career growth opportunities are available?
Employees can grow into L2/L3 Cloud Engineers, Infrastructure Specialists, or Cloud Architects with experience and certifications.

7. Are certifications mandatory to apply?
No certifications are mandatory, but cloud or Microsoft certifications are an added advantage.

8. Does NTT DATA provide training?
Yes, NTT DATA offers continuous learning, upskilling programs, and access to digital and instructor-led training platforms.

9. Is this a permanent position?
Yes, this is a full-time permanent role.

10. How does NTT DATA handle recruitment fraud?
NTT DATA never asks for payment or banking details during recruitment. All official communications come from verified company email addresses.

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