Drink Prime Customer Support Executive Jobs 2026 | Bengaluru | 0–5 Years

Drink Prime is hiring a Customer Support Executive in Bengaluru. This full-time opportunity is ideal for graduates with 0–5 years of experience who want to build a career in customer success, service coordination, and operations support within the water treatment and subscription services industry.

If you have strong communication skills in Kannada, English, and Hindi, and experience handling service requests or escalations, this role offers hands-on exposure to customer relationship management and field operations coordination.

Quick Job Overview

Table 1: Job Details

Table 2: Education & Eligibility

Role Overview – Customer Support Executive at Drink Prime

As a Customer Support Executive, you will manage customer interactions across calls and chat platforms, ensuring timely service delivery and issue resolution. The role requires close coordination with technicians, operations teams, and sales departments to ensure seamless customer experience.

You will register complaints, track service requests, and ensure adherence to defined SLAs while keeping customers updated until closure.

Key Responsibilities

• Make outbound calls for follow-ups and service confirmations
• Handle inbound customer queries professionally
• Provide chat support via WhatsApp or other platforms
• Register and track complaints and service requests
• Coordinate with technicians for service scheduling
• Liaise with cross-functional teams for issue resolution
• Maintain accurate CRM records
• Ensure SLA compliance and timely response
• Handle escalations with professionalism

Required Skills

Functional Skills

• Customer service and call handling
• Complaint management and escalation handling
• CRM and tracking sheet management
• Coordination with field operations teams

Soft Skills

• Strong verbal and written communication
• Customer-first attitude
• Ability to multitask and prioritize
• Professional handling of escalations

Work Environment

• 6-day working week
• Day shift schedule
• Office-based role in Bengaluru
• Fast-paced service and operations environment

Why Join Drink Prime?

Drink Prime operates in the water solutions and subscription-based service industry, offering centralized water purification systems. This role provides exposure to:

• Customer lifecycle management
• Field service coordination
• Subscription-based business operations
• SLA-driven service delivery

With experience, candidates can grow into Senior Customer Success Executive, Operations Coordinator, or Service Team Lead roles.

FAQs – Drink Prime Customer Support Executive Jobs 2026

1. Who can apply for this role?
Any graduate with 0–5 years of experience in customer support or related domains can apply.

2. Are language skills mandatory?
Yes, proficiency in Kannada, English, and Hindi is mandatory.

3. Is prior industry experience required?
Experience in utilities, water purifiers, telecom, appliances, or subscription services is preferred but not mandatory.

4. What is the work schedule?
The role requires working 6 days a week in day shifts.

5. Is this a field job?
No, this is an office-based role involving coordination with field technicians and operations teams.

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