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Accenture Health Admin Services New Associate Jobs 2026 | Nursing Voice Process | Bengaluru

February 11, 2026

Accenture is hiring Health Admin Services New Associates (Voice Process) in Bengaluru under the Claims Appeals – Claims Administration domain. This role is ideal for nursing graduates and healthcare professionals looking to build a career in healthcare operations, insurance claims management, and medical review processes.

If you have strong communication skills and a background in nursing or healthcare, this is an excellent opportunity to enter the healthcare BPO and medical management industry.


Health Admin Services New Associate – Job Overview

Table 1: Quick Job Details

CategoryDetails
CompanyAccenture
Job RoleHealth Admin Services New Associate – Voice
Experience0–1 Years (Freshers Eligible)
LocationBengaluru, Karnataka
Work ModelWork From Office
Employment TypeFull-Time, Permanent
IndustryIT Services & Consulting
DepartmentHealthcare & Life Sciences
Role CategoryClaims Administration / Patient Service

Table 2: Education & Eligible Criteria

RequirementDetails
EducationAny Graduate
Nursing QualificationsBSN / GNM / BSc Nursing / Associate Nursing Degree / Nursing Diploma
License RequirementActive & Unrestricted Registered Nurse (RN) License
Experience RequirementMinimum 3 months (480 hours) clinical RN experience
Eligible Batch2023, 2024, 2025, 2026 Graduates

Role Overview – Claims Appeals (Voice Process)

As a Health Admin Services Associate, you will handle insurance claim appeals and medical review processes to ensure accurate, fair, and compliant claim resolution.

This role involves reviewing denied claims, analyzing clinical documentation, and communicating with providers and members to ensure eligibility, medical necessity, and policy compliance.

You will contribute to:

  • Claims registration and verification
  • Medical necessity review
  • Appeals evaluation
  • Compliance with healthcare regulations
  • Member and provider communication

Key Responsibilities

  • Conduct pre-service and retrospective provider & member appeals
  • Review inpatient and outpatient service requests
  • Analyze documentation against client-specific criteria (e.g., medical policies & guidelines)
  • Route cases to medical reviewers when required
  • Ensure compliance with benefits, contracts, and eligibility rules
  • Communicate appeal outcomes clearly and professionally
  • Maintain accurate documentation and case records
  • Support cost-effective, quality healthcare decisions

Required Skills & Competencies

Technical & Domain Skills

  • Knowledge of healthcare claims administration
  • Understanding of inpatient & outpatient procedures
  • Familiarity with insurance appeals processes
  • Basic computer proficiency and ability to learn new systems

Communication & Voice Requirements

  • Excellent written and verbal communication in English
  • Must pass US English fluency assessments (Berlitz B2 / Versant 58 equivalent)
  • Strong documentation and case narration skills

Professional Requirements

  • Active RN license (local)
  • Clinical experience providing direct patient care
  • Ability to work in rotational shifts

Work Environment & Growth

  • Individual contributor role within a structured team
  • Detailed task guidance and supervision
  • Exposure to US healthcare processes
  • Opportunity to transition into medical reviewer or healthcare operations roles

This position builds a strong foundation in healthcare operations, medical claims management, and insurance compliance.


Why Join Accenture Healthcare Operations?

  • Global exposure to healthcare digital transformation
  • Structured learning and development programs
  • Career progression into clinical review & healthcare analytics roles
  • Experience working with international healthcare clients

Frequently Asked Questions (FAQs)

1. Is this role open to freshers?

Yes, candidates with 0–1 year experience are eligible. However, nursing license and minimum clinical experience are required.

2. Is an RN license mandatory?

Yes, candidates must hold an active and unrestricted Registered Nurse license.

3. Is this a voice process role?

Yes, this is a voice-based role requiring strong English fluency.

4. What kind of experience is required?

Minimum three months (480 hours) of clinical RN experience in a healthcare setting.

5. Are rotational shifts required?

Yes, candidates must be comfortable working rotational shifts.


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Experience
0 - 1
Work Level
Fresher
Employment Type
Full Time, Onsite
Salary
3.6 - 4.5 LPA
Accenture
View profile

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