Accenture Technology Support Engineer Jobs 2026 | Mumbai | 0–2 Years

Accenture is hiring Technology Support Engineers in Mumbai for candidates with 0–2 years of experience in Microsoft Windows Desktop Management. This is a full-time, work-from-office role, ideal for freshers and early-career professionals aiming to build a strong foundation in IT support, desktop support, and enterprise technology operations.

In this role, you will be responsible for resolving incidents, ensuring system stability, managing change requests, and supporting service management teams across business systems.

Quick Job Overview

Education & Eligibility

Role Overview – Technology Support Engineer

As a Technology Support Engineer, you will work in a fast-paced enterprise IT environment handling incident resolution, desktop troubleshooting, and operational support. You will collaborate with internal teams and external vendors, contribute to knowledge base documentation, and help maintain stable business systems.

This role is ideal for candidates looking to grow in IT infrastructure, desktop management, and service operations.

Roles & Responsibilities

• Resolve incidents and problems across desktop and business systems
• Ensure operational stability and minimal downtime
• Create and implement Requests for Change (RFCs)
• Update and maintain knowledge base articles
• Participate in problem-solving and root cause analysis discussions
• Document IT processes and support procedures
• Collaborate with vendors and service management teams
• Continuously upskill on latest technologies and best practices

Required Skills & Competencies

Mandatory Skills

• Microsoft Windows Desktop Management
• Desktop troubleshooting and incident handling
• Ticketing systems and incident management tools

Technical & Professional Skills

• Remote desktop support tools
• Understanding of ITIL / service desk workflows
• Strong communication with technical and non-technical users
• Problem-solving and analytical thinking

Why Join Accenture?

• Work with global enterprise systems and clients
• Strong learning curve for freshers and early-career professionals
• Clear career progression in IT support & infrastructure roles
• Exposure to structured ITSM processes
• Stable, full-time role at a top multinational company

Also Apply – Similar & High-Relevancy IT Support Roles

🔹 Service Desk & IT Support Roles (High Relevancy)

🔹 Entry-Level IT & Infrastructure Roles

FAQs – Accenture Technology Support Engineer

1. What experience is required for this role?

Accenture requires 0–2 years of experience in Windows Desktop Management or IT Support. Freshers can apply.

2. Is this role suitable for freshers?

Yes. This is a fresher-friendly role. Similar roles include Service Desk Analyst positions.

3. What is the job location?

The role is based in Mumbai and is work-from-office.

4. What qualification is required?

Candidates must have 15 years of full-time education.

5. What skills are mandatory?

Strong knowledge of Microsoft Windows Desktop Management and basic IT troubleshooting.

6. Is this a full-time role?

Yes. This is a full-time, permanent position at Accenture.

7. What career growth can I expect?

You can grow into Senior IT Support, Infrastructure Engineer, or Service Management roles, similar to IT Support Analyst positions.