Acko Sr Associate / Specialist – Home Insurance Claims Handler Jobs 2026 | Bengaluru | 0–2 Years

Acko is hiring Sr Associate / Specialist – Home Insurance Claims Handler in Bengaluru for candidates with 0–2 years of experience. This role is ideal for professionals looking to build or grow their career in home insurance claims, claims settlement, and customer-focused insurance operations within a fast-growing digital insurance company.

The position involves handling complex home insurance claims, coordinating with internal teams, ensuring regulatory compliance, and delivering accurate and timely claim resolutions.

Quick Job Overview

Table 1: Job Details

Table 2: Education & Eligibility

Role Overview – Home Insurance Claims Handler at Acko

As a Sr Associate / Specialist – Home Insurance Claims Handler, you will manage end-to-end home insurance claim processes. The role requires reviewing policy terms, analyzing claim documents, coordinating with stakeholders, and ensuring claims are resolved accurately while maintaining compliance with industry standards.

This position suits candidates who are detail-oriented, customer-focused, and comfortable working in a fast-paced insurance operations environment.

Key Responsibilities

• Handle and resolve complex home insurance claims efficiently
• Review claim documents and interpret policy coverage accurately
• Coordinate with internal teams for smooth and timely claim settlements
• Communicate with customers and stakeholders to provide claim updates
• Identify risks or discrepancies that may impact claim outcomes
• Ensure compliance with regulatory guidelines and company policies
• Maintain accurate claim records using claims management systems
• Meet turnaround time (TAT) and quality benchmarks

Required Skills & Competencies

• Strong knowledge of home insurance and general insurance products
• Claims handling and settlement experience
• Customer service and stakeholder communication skills
• Analytical thinking and problem-solving ability
• Familiarity with claims management systems and software tools
• Ability to work independently and within a team

Why Join Acko?

Acko is a digital-first insurance company redefining the insurance experience through technology, transparency, and customer-centric solutions. Employees benefit from modern work practices, rapid learning opportunities, and exposure to innovative insurance operations in a growing insurtech ecosystem.

Frequently Asked Questions (FAQs)

1. Is this role suitable for freshers?
Yes, candidates with 0–2 years of experience, including freshers with insurance exposure, can apply.

2. What type of insurance claims will I handle?
This role focuses primarily on home insurance claims, including claim analysis and settlement.

3. Is this a customer-facing role?
Yes, the role involves regular communication with customers and internal stakeholders.

4. Is prior insurance experience mandatory?
Prior insurance or claims experience is preferred but not mandatory for entry-level candidates.

5. Is this a permanent position at Acko?
Yes, this is a full-time, permanent role.

6. What skills are most important for this role?
Claims handling knowledge, communication skills, attention to detail, and problem-solving ability.

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