Air Arabia NOC Analyst Jobs 2026 | ISA | Pune | IT Operations

Air Arabia (ISA) is hiring a NOC Analyst for its IT Operations team in Pune. This role is responsible for 24×7 monitoring, troubleshooting, and maintenance of enterprise IT infrastructure, ensuring high system availability, security, and minimal downtime.

This opportunity is ideal for IT professionals with 1–3 years of NOC or infrastructure experience who want to work in a critical operations environment within the aviation industry.

Quick Job Overview – NOC Analyst (ISA)

Job Details

Eligibility Criteria

Role Overview – NOC Analyst at Air Arabia (ISA)

As a NOC Analyst, you will play a key role in maintaining the stability, security, and performance of IT infrastructure supporting airline operations. You will monitor systems, analyze alerts, resolve incidents, and collaborate with cross-functional IT teams to ensure uninterrupted services in a 24×7 critical environment.

Key Responsibilities

• Monitor networks and systems using enterprise monitoring tools
• Analyze alerts, events, and incidents to identify root causes
• Provide technical support to end-users and helpdesk teams
• Escalate complex issues to senior engineers when required
• Troubleshoot network, system, and application issues
• Perform system backups and disaster recovery activities
• Identify and prevent potential security breaches
• Install, configure, and maintain servers, routers, switches, and firewalls
• Work closely with IT teams to resolve cross-functional issues
• Document solutions, procedures, and operational processes

Required Skills & Qualifications

Education & Certifications

• Bachelor’s degree in IT / Computer Science / Engineering
• ITIL certification (mandatory)
• CCNA / CCNP / CCIE / MCSE / RHEL / Cloud certifications (preferred)

Technical Skills

• Windows & Linux operating systems
• Networking fundamentals (TCP/IP, DNS, DHCP, SMTP, HTTP)
• Routers, switches, firewalls, load balancers
• Monitoring tools & concepts (SNMP, Syslog, NetFlow)
• Virtualized environments & enterprise IT stacks

Soft Skills

• Strong problem-solving and analytical skills
• Good communication and teamwork
• Attention to detail and documentation
• Willingness to work shifts, weekends, and on-call

Why Join Air Arabia (ISA)?

Air Arabia is one of the leading low-cost carriers in the Middle East and Asia. Working with ISA gives you exposure to mission-critical aviation IT systems, global operations, and long-term career growth in a stable, safety-driven organization.

Frequently Asked Questions (FAQs) – NOC Analyst (Air Arabia)

1. Who can apply for the NOC Analyst role?
Candidates with an IT or Computer Science degree and 1–3 years of NOC or infrastructure experience can apply.

2. Is this role suitable for freshers?
No, prior experience in a NOC or enterprise IT environment is required.

3. What is the job location?
The role is based in Pune, Maharashtra.

4. Is this a work-from-home role?
No, this is a full-time on-site position.

5. What certifications are required or preferred?
ITIL is mandatory. CCNA, CCNP, MCSE, RHEL, or Cloud certifications are preferred.

6. Will this role involve night shifts or weekends?
Yes, candidates must be willing to work rotational shifts, weekends, and on-call duties.

7. What tools or technologies should candidates be familiar with?
Monitoring tools, Windows/Linux OS, networking protocols, and infrastructure components.

8. Is English proficiency required?
Yes, fluency in English is required for communication and documentation.

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