Akamai is hiring Associate Cloud Support Engineers to join its global Technical Support Organization. This role is open to professionals with 6 months to 2 years of experience who are passionate about cloud technologies, internet infrastructure, and customer-focused technical support.
The position is remote across India, offering flexibility through Akamai’s FlexBase global working program, while working with Fortune 500 and government clients worldwide.
| Category | Details |
|---|---|
| Company | Akamai |
| Job Role | Associate Cloud Support Engineer |
| Experience | 6 Months – 2 Years |
| Location | India (Remote) |
| Work Model | Remote / Flexible |
| Employment Type | Full-Time |
| Industry | Cloud Computing / Internet Infrastructure |
| Department | Technical Support / Cloud Operations |
| Role Category | Cloud Support Engineering |
| Requirement | Details |
|---|---|
| Education | Degree / Diploma in Computer Science, IT, Engineering |
| Experience | Technical Support / Cloud / Networking |
| Technical Knowledge | Internet Protocols, Linux/Unix |
| Customer Type | B2B / Enterprise Clients |
| Work Eligibility | India-based candidates |
As an Associate Cloud Support Engineer, you will provide high-quality technical and operational support to Akamai’s global customers. You will investigate complex issues across Akamai’s distributed cloud and edge network, collaborate with internal teams, and help improve processes to deliver reliable and secure digital experiences.
This role is ideal for candidates who want to build a career in cloud support, networking, and large-scale distributed systems.
Akamai’s FlexBase program offers permanent workplace flexibility, allowing employees to work from home, office, or a hybrid model within the country of employment. This globally consistent approach ensures fairness, productivity, and work–life balance for employees.
Akamai powers and protects life online by enabling organizations to build, deliver, and secure digital experiences. With one of the world’s most distributed cloud and edge platforms, Akamai helps businesses keep applications closer to users and threats farther away.
Akamai is committed to diversity, inclusion, and providing opportunities for professionals to grow and make a meaningful impact globally.
1. Who can apply for the Associate Cloud Support Engineer role at Akamai?
Candidates with 6 months to 2 years of experience in technical support, cloud, networking, or related domains can apply.
2. Is this role suitable for freshers?
Freshers with internship or relevant hands-on experience in networking, Linux, or cloud support may be considered, but prior experience is preferred.
3. What is the job location?
This is a remote role across India, supported by Akamai’s FlexBase working model.
4. Is this a full-time position?
Yes. This is a full-time role.
5. What technologies should I know for this role?
Basic understanding of DNS, HTTP/HTTPS, TCP/IP, and Linux/Unix is required.
6. Will I work with global customers?
Yes. You will support global enterprise, Fortune 500, and government clients.
7. What type of support will I provide?
You will provide technical and business support via chat, handle investigations, and resolve cloud/network-related issues.
8. Is this a rotational shift role?
The role may require flexible working hours to support global customers.
9. Does Akamai provide flexible work options?
Yes. Akamai offers permanent flexibility through its FlexBase program.
10. What career growth opportunities are available?
You can grow into roles such as Senior Cloud Support Engineer, Network Engineer, SRE, or Cloud Operations Specialist.
| Company | Job Role | Location |
|---|---|---|
| ZS | Technical Support Associate | Pune |
| Sprinklr | Technical Support Engineer | Bengaluru / Gurugram |
| Vontier | Support Engineer – Linux & Cloud | Bengaluru |
| Astreya | Support Engineer – Cloud & Linux | Bengaluru |
| Bureau | Technical Support Intern | Bengaluru |
| Company | Job Role | Location |
|---|---|---|
| NTT Data | Remote Technical Support Engineer | Remote |
| Unisys | Associate Engineer – Azure Cloud | Bengaluru |
| GE Vernova | Service Specialist – IT Infrastructure | Noida |
| Syntax | Cloud Operations Associate | Hyderabad |
| Liebherr | Trainee – IT Server Operations | Pune |
| Company | Job Role | Location |
|---|---|---|
| Target | Apprentice – Technology | Bengaluru |
| Cognizant | GenC Hiring – Engineering Graduates | Pan India |
| Micron | Associate Engineer – IT Systems | Hyderabad |
| Blog Title |
|---|
| Top 10 Fastest Growing Career Fields in India in 2026 |
| Career Roadmaps for Top Job Roles in 2026: Skills, Salary & Growth Path |
| Salary Trends for Freshers and Experienced Professionals in 2026 |
| Blog Title |
|---|
| How to Build a Job-Ready Resume That Gets Shortlisted by ATS in 2026 |
| How to Prepare for Job Interviews in 2026: A Step-by-Step Guide for Freshers |
