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Bureau Technical Support Intern Jobs 2026 | Bangalore | Engineering | 6 Months Internship

January 29, 2026

Bureau is hiring a Technical Support Intern for its Engineering team in Bangalore, Karnataka. This is a full-time, 6-month internship opportunity for candidates interested in API support, SQL troubleshooting, and customer-facing technical roles within a fast-growing identity and fraud prevention technology company.

This role is ideal for students or early-career professionals who want hands-on exposure to APIs, SDK integrations, SQL analysis, and real-world production systems.


Quick Job Overview – Technical Support Intern at Bureau

Job Details

CategoryDetails
CompanyBureau
Job RoleTechnical Support Intern
Internship Duration6 Months
LocationBangalore, Karnataka
Work ModelOn-site / Hybrid
Employment TypeFull-Time Internship
IndustryCybersecurity / Fraud Prevention / Identity Tech
DepartmentEngineering
Role CategoryTechnical Support / API Support

Education & Eligibility

CriteriaDetails
EducationGraduation / Final-Year Students
Preferred StreamsCS, IT, Engineering, Data, or related fields
FreshersEligible
Technical BackgroundMandatory
Shift FlexibilityRequired

About the Company – Bureau

Bureau is an all-in-one identity decisioning and fraud prevention platform that helps businesses answer two critical questions: Who are you? and Can I trust you?
With a knowledge graph of 1B+ verified identities globally, Bureau is redefining digital trust at scale.

Backed by Sorenson Capital and PayPal Ventures, Bureau is scaling rapidly and building solutions that protect millions of users from digital fraud while enabling safer online transactions worldwide.


Role Overview – Technical Support Intern

As a Technical Support Intern, you will work closely with customers and internal teams to support onboarding, troubleshoot integration issues, and ensure smooth usage of Bureau’s APIs and SDKs. You’ll gain real exposure to production systems, logs, API debugging, SQL analysis, and cross-functional collaboration.

This role offers a strong foundation for careers in Technical Support Engineering, Solutions Engineering, or Platform Support.


Key Responsibilities

  • Assist customers via email, chat, and calls for technical issues
  • Troubleshoot API, Web SDK, and Mobile SDK integrations
  • Analyze API requests, responses, logs, and error codes
  • Debug integration issues using tools like Postman
  • Write and execute SQL queries to investigate data-related problems
  • Collaborate with Engineering and Product teams on escalations
  • Document issues, resolutions, and troubleshooting steps
  • Create and update technical documentation, FAQs, and guides
  • Support validation of fixes and assist with basic testing
  • Maintain high customer satisfaction through timely support

Required Skills & Qualifications

Technical Skills

  • Good knowledge of SQL for troubleshooting and analysis
  • Understanding of REST APIs, HTTP methods, JSON, authentication
  • Experience or familiarity with Postman or API testing tools
  • Basic knowledge of Python scripting
  • Strong debugging and analytical skills

Preferred Skills

  • Exposure to Mobile SDKs (Android, iOS, Flutter, React Native)
  • Basic knowledge of HTML, JavaScript
  • Familiarity with Git or version control systems

Professional Skills

  • Strong communication and documentation skills
  • Customer-focused mindset
  • Willingness to work flexible shifts if required
  • Ability to collaborate across teams

Why Join Bureau?

  • Work on real-world fraud and identity challenges
  • Hands-on exposure to APIs, SDKs, SQL, and production systems
  • Learn from experienced engineers and product teams
  • Be part of a fast-scaling, mission-driven startup
  • Flexible work culture with focus on learning and growth
  • Opportunity to convert internship into full-time roles (performance-based)

Frequently Asked Questions (FAQs) – Bureau Technical Support Intern

1. Who can apply for the Technical Support Intern role at Bureau?
Graduates, final-year students, or early-career candidates with technical backgrounds can apply.

2. Is this internship suitable for freshers?
Yes. Freshers with strong fundamentals in SQL, APIs, and problem-solving are eligible.

3. What is the internship duration?
The internship duration is 6 months.

4. What is the job location?
The role is based in Bangalore, Karnataka.

5. Is this a full-time internship?
Yes. This is a full-time internship role.

6. What tools and technologies will I work with?
You will work with REST APIs, Postman, SQL, Python, SDKs, and internal monitoring tools.

7. Will I interact with customers directly?
Yes. The role involves direct customer interaction via multiple support channels.

8. What career growth can I expect after this internship?
Successful interns may grow into roles such as Technical Support Engineer, Solutions Engineer, Platform Support Engineer, or API Support Specialist.


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Experience
0 - 1
Work Level
Entry-Level, Fresher
Employment Type
Full Time, Onsite
Salary
3 - 3.3 LPA

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