Faro Customer Support Specialist Jobs 2026 | Delhi | Freshers

Faro is hiring Customer Support Specialists for its Delhi office. This role is suitable for freshers and entry-level candidates who have strong communication skills and a service-oriented mindset. The position focuses on supporting customers with hardware and software products, handling inquiries, and ensuring high levels of customer satisfaction.

This is a full-time, in-office role, ideal for candidates looking to start their career in customer support and service operations.

Quick Job Overview

Eligibility Criteria

Role Overview – Customer Support Specialist at Faro

As a Customer Support Specialist, you will act as a key point of contact for customers, channel partners, and distributors. The role involves responding to inquiries, providing guidance, processing orders, and ensuring a smooth support experience across the customer journey.

You will work closely with internal support teams to maintain high standards of first-contact resolution and customer satisfaction.

Roles & Responsibilities

• Respond to internal and external customer inquiries related to hardware and software products
• Provide service support, basic guidance, and approved solutions as per guidelines
• Process customer quotes and orders accurately
• Achieve high first-contact resolution and customer satisfaction scores
• Maintain detailed documentation for each support case in the ticketing system
• Coordinate with other support teams to ensure a seamless support experience
• Act as the point of contact for channel partners and distributors for non-technical queries
• Follow standard service procedures and quality guidelines

Required Skills & Qualifications

• Strong service-oriented and customer-first mindset
• Good verbal and written communication skills
• Ability to handle customer queries professionally
• Preferred: Fluency in two or more languages
• Basic commercial or technical education
• Any prior experience in a service-oriented organization is an advantage

Why Join Faro?

Faro provides a structured environment for building a career in customer support and service operations. The company emphasizes quality service, clear processes, and teamwork, making it a good place for freshers to gain professional experience.

⚠️ Important: Faro does not charge any application or recruitment fees. Candidates should report any payment requests immediately.

Also Apply – Similar Customer Support & Entry-Level Roles

FAQs – Faro Customer Support Specialist

1. Is this job suitable for freshers?
Yes. Freshers are eligible to apply.

2. What is the job location?
Delhi.

3. Is this a work-from-home role?
No. This is an in-office position.

4. Is salary disclosed?
No. Salary details are not disclosed.

5. Are language skills important?
Yes. Fluency in multiple languages is preferred.

6. Does Faro charge any recruitment fees?
No. Faro does not charge any fees at any stage of hiring.