Gartner is hiring a Client Success Operations Associate for its global client success team in Gurgaon. This role focuses on operational execution, process coordination, and internal stakeholder collaboration to ensure successful delivery of sponsorship and exhibitor programs at Gartner conferences.
The position is ideal for professionals who enjoy operations, coordination, reporting, and process improvement in a fast-paced, global environment. You will work behind the scenes to support client success partners while improving systems, workflows, and data accuracy.
| Category | Details |
|---|---|
| Company | Gartner |
| Job Role | Client Success Operations Associate |
| Experience | Experienced / Early Career Professionals |
| Location | Gurgaon, Haryana |
| Work Model | Hybrid |
| Employment Type | Full-Time |
| Industry | Research, Consulting, Events |
| Department | Client Success Operations |
| Role Category | Operations / Client Success |
| Requirement | Details |
|---|---|
| Education | Bachelor’s Degree or equivalent experience |
| Preferred Streams | Business, Operations, Event Management, Management |
| Other Graduates | Allowed with relevant operational experience |
| Technical Skills | Excel / Google Sheets mandatory |
| Experience Level | Operations / Coordination experience preferred |
As a Client Success Operations Associate, you will support global Client Success Partners by managing non-client-facing operational tasks related to sponsorship delivery, exhibitor coordination, and conference execution. The role plays a critical part in ensuring quality, accuracy, and consistency across all client deliverables.
You will collaborate with multiple internal teams, maintain operational tools and dashboards, and continuously improve workflows using technology and automation.
Gartner is a globally recognized research and advisory firm that provides actionable insights to enterprise leaders across industries. With a presence in over 90 countries, Gartner supports organizations in making smarter decisions through data, research, and expert analysis.
1. Who can apply for the Client Success Operations Associate role at Gartner?
Candidates with a bachelor’s degree or equivalent experience in operations, business, or event coordination can apply.
2. Is this role suitable for freshers?
This role is better suited for candidates with some prior experience or strong operational exposure. Freshers with relevant internships may be considered.
3. What is the job location?
The position is based in Gurgaon, Haryana.
4. Is this a full-time role?
Yes. This is a full-time permanent position.
5. What kind of work will I be doing daily?
You will manage operational tasks such as sponsorship coordination, exhibitor portals, reporting, documentation, and internal collaboration.
6. Will I interact directly with clients?
No. This is a non-client-facing role that supports internal client success teams.
7. Are technical tools required for this role?
Yes. Strong skills in Excel or Google Sheets are essential. Experience with dashboards and trackers is highly valued.
8. Does the role involve working with global teams?
Yes. You will collaborate with global stakeholders and may need to support different time zones.
9. Is travel required?
Occasional travel may be required depending on conference needs.
10. What career growth opportunities are available?
You can grow into roles such as Senior Operations Associate, Client Success Manager, Program Operations Lead, or Process Excellence Specialist.
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