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Genpact Process Associate Jobs 2026 | Gurugram | Freshers Eligible

February 16, 2026

Genpact is hiring Process Associates – Order to Cash (O2C) for its Operations team in Gurugram. This is an excellent opportunity for B.Com graduates and freshers looking to build a career in Accounts Receivable, Cash Application, and Finance Operations within a global professional services organization.

Genpact is a leading advanced technology services company known for AI-driven transformation, digital innovation, and business process excellence. The Process Associate role focuses on Order to Cash cycle management, collections, reconciliation, and dispute resolution while ensuring SLA compliance.


Job Overview – Process Associate (Order to Cash)

As a Process Associate in the BFS (Banking & Financial Services) domain, you will handle day-to-day Accounts Receivable operations including customer collections, invoice management, and cash application processing. The role demands strong communication skills, attention to detail, and the ability to coordinate with internal teams and customers for issue resolution.

This is a full-time opportunity ideal for commerce graduates who want to enter the finance operations and O2C domain.


Table 1: Quick Job Overview

CategoryDetails
CompanyGenpact
Job RoleProcess Associate – Order to Cash
ExperienceFreshers Eligible
LocationGurugram, India
Work ModelWork From Office
Employment TypeFull-Time
IndustryIT Services / BPM / Consulting
DepartmentFinance & Accounts / Operations
Role CategoryAccounts Receivable / O2C

Table 2: Education & Eligible Batches

RequirementDetails
EducationB.Com (Commerce Graduate)
Minimum QualificationBachelor’s Degree / Graduation
Eligible BatchesFreshers and Recent Graduates
Preferred ExperienceAccounts Receivable / Order to Cash (Optional)

Roles & Responsibilities

  • Make collection calls and follow up with customers for outstanding payments
  • Process cash application and ensure accurate Daily Receipt Reconciliation (DRR)
  • Identify and resolve unidentified cash transactions
  • Coordinate with internal departments to resolve billing disputes
  • Reconcile customer accounts and validate credits/debits
  • Maintain SLA compliance and ensure timely query resolution
  • Communicate effectively with customers via email and phone

Required Skills

  • Strong verbal and written English communication
  • Basic knowledge of Accounts Receivable and O2C cycle
  • Attention to detail and accuracy in financial processing
  • Ability to work with deadlines and performance targets
  • Good coordination and problem-solving skills

Why Join Genpact?

  • Exposure to global finance operations
  • Work in AI-driven and digital transformation environment
  • Structured learning and career growth opportunities
  • Opportunity to work with large international clients
  • Inclusive and performance-driven culture

Frequently Asked Questions (FAQs)

1. Is this role open for freshers?

Yes, B.Com freshers are eligible to apply.

2. What is the primary function of this role?

The role focuses on Order to Cash (O2C) operations including collections, cash application, and reconciliation.

3. Is prior experience mandatory?

No, freshers can apply. However, prior exposure to Accounts Receivable is an added advantage.

4. What skills are required for selection?

Good communication skills, basic accounting knowledge, and attention to detail are essential.

5. Is this a work-from-home job?

No, this is a full-time Work From Office role in Gurugram.


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Experience
0 - 2
Work Level
Experienced, Fresher
Employment Type
Full Time, Onsite
Salary
2.5 - 3.5 LPA
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