GoodSpace AI Remote Customer Support Executive Jobs

GoodSpace AI is hiring Customer Support Executives for a remote, full-time role across PAN India. This opportunity is ideal for freshers and early professionals (0–3 years) looking to work with an AI-powered recruitment platform and crack interviews faster using GoodSpace’s smart hiring process.

With a simplified interview flow and quick shortlisting, candidates can move from application to interview in as little as 20 minutes.

How GoodSpace Hiring Works (20-Minute Process)

1️⃣ Apply for Jobs – 10–15 seconds
2️⃣ Get Shortlisted – Within 20 minutes
3️⃣ Get Interviewed – Fast-track interview process

Quick Info

Education Qualification & Eligibility

Job Description

As a Customer Support Executive, you will handle customer interactions across calls, emails, and live chat, ensuring quick resolution and a smooth customer experience. You will work closely with internal teams to manage escalations and continuously improve service quality.

This role suits candidates who enjoy problem-solving, customer interaction, and remote work environments.

Key Responsibilities

Customer Interaction & Support

• Handle customer queries via phone, email, and live chat.
• Provide accurate information about products and services.
• Ensure customer satisfaction through timely follow-ups.

CRM & Process Management

• Maintain and update customer records using CRM tools.
• Track issues, tickets, and service metrics.
• Coordinate with Sales, Operations, and Technical teams.

Service Quality & Performance

• Meet defined service metrics (response time, accuracy, CSAT).
• Identify opportunities for process improvement.
• Adapt to new tools, systems, and workflows quickly.

Required Skills

• Customer Support & Client Handling
• Communication (Verbal & Written)
• CRM Software & Ticketing Systems
• Email & Live Chat Support
• Problem Solving & Troubleshooting

Key Skills (Added Advantage)

• Data Analysis
• Market Research
• Salesforce / CRM Tools
• Lead Generation
• Digital Marketing Tools

Why Join GoodSpace AI?

• Remote work opportunity (PAN India)
• Fast interview & shortlisting process
• Competitive salary package
• Work with an AI-first recruitment platform
• Exposure to modern tools & customer-facing roles
• Career growth in customer success & operations

About GoodSpace AI

GoodSpace AI is the world’s first AI-powered recruitment platform, helping candidates crack interviews faster and companies hire smarter. With a strong focus on automation, speed, and candidate experience, GoodSpace is transforming how hiring works in India.

Also Apply – Freshers & Entry-Level Openings