Karur Vysya Bank – Executive (NCRP – Call Centre) | Freshers | Chennai

Karur Vysya Bank (KVB) is hiring Executive – NCRP (Call Centre) for its Chennai Call Centre operations. This role is open to freshers and candidates with up to 2 years of experience who have strong communication skills and a customer-focused mindset.

This is a great opportunity to start a career in the banking customer support domain with a trusted bank that has a legacy of over 100 years.

Quick Info

Job Description

As an Executive – NCRP (Call Centre), you will be responsible for handling customer calls, understanding transaction-related queries, and ensuring accurate documentation and compliance. The role requires professionalism, empathy, and the ability to communicate clearly with customers across multiple channels.

Roles & Responsibilities

Customer Handling & Support

• Handle customer interactions professionally and amicably.
• Understand and analyze customer-reported transactions across all channels.
• Ensure accuracy and correctness of transactions executed in customer accounts.

Documentation & Compliance

• Document customer conversations accurately across platforms such as Dialer, TT, and Excel.
• Follow telephone etiquette and ensure strict adherence to compliance metrics.
• Maintain proper records and support audit requirements.

Performance & Coordination

• Meet assigned targets and service-level expectations.
• Coordinate with internal departments to ensure smooth process flow.
• Be open to working in rotational shifts as per business requirements.

Skills Required

• Domestic Calling
• Call Centre Operations
• Customer Support
• Communication Skills
• Problem-Solving Ability
• Time Management

Eligibility Criteria

• UG (Regular Mode) – Any specialization
• Excellent communication skills
• Multilingual proficiency is an added advantage:
  • Hindi
  • Telugu
  • Kannada
• Strong soft skills and customer focus
• Good learning and adaptability skills
• Organizational and time-management skills

About Karur Vysya Bank

Karur Vysya Bank is a leading Indian private sector bank with a 100+ year legacy, built on trust, transparency, and customer relationships. KVB offers a collaborative work culture that supports learning, growth, and long-term career development.

The bank is committed to nurturing young talent and providing opportunities to build meaningful careers in the banking sector.

Also Apply – Non-Coding Job Openings