Mphasis Trainee Transaction Processing Officer Jobs 2026 | Bangalore | Freshers

Mphasis is hiring Trainee Transaction Processing Officers for its Back-Office Operations team in Bangalore. This opportunity is open to freshers and entry-level candidates (0–1 year) who are comfortable working in night and rotational shifts and are looking to build a stable career in BPS and transaction processing operations.

This role is ideal for commerce and management graduates who possess strong typing accuracy, attention to detail, and a customer-focused mindset.

Quick Job Overview

Eligibility Criteria

Role Overview – Trainee Transaction Processing Officer at Mphasis

As a Trainee Transaction Processing Officer, you will support back-office business processes by accurately following predefined workflows, meeting productivity and quality targets, and ensuring strict adherence to schedules and SLAs. The role demands high accuracy, discipline, and flexibility in a fast-paced operations environment.

Roles & Responsibilities

• Accurately follow pre-defined business processes
• Maintain 100% schedule adherence and attendance compliance
• Meet productivity, accuracy, and quality targets consistently
• Stay updated on client products, services, and process changes
• Work collaboratively within a team-based operations setup
• Handle back-office transactions with professionalism and care
• Communicate effectively across teams and management levels
• Adapt quickly to changing workloads and operational demands
• Be flexible to work night shifts, rotational shifts, and overtime

Required Skills & Qualifications

Technical & Process Skills

• Basic proficiency in MS Word and MS Excel
• Typing speed of 30 WPM with 95% accuracy
• Strong written and verbal communication skills
• Ability to comprehend and act on written customer requests

Behavioral Skills

• Customer-focused and professional attitude
• Strong interpersonal and teamwork skills
• Adaptability to changing business needs
• Willingness to work from office and in flexible shifts

Working Conditions

• Work From Office (Mandatory)
• Night and rotational shifts
• Overtime work as per business requirements
• Ability to stand for extended periods during meetings or group activities

Why Join Mphasis?

Mphasis offers a structured environment to start a career in BPS and operations, with exposure to global clients, standardized processes, and long-term growth opportunities. Employees benefit from strong domain learning, process excellence, and career mobility across operations roles.

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FAQs – Mphasis Trainee Transaction Processing Officer (Bangalore)

1. Is this role open to freshers?

Yes. Freshers and candidates with up to 1 year of experience can apply.

2. Is this a voice process?

No. This role is primarily back-office / transaction processing.

3. Are night shifts mandatory?

Yes. Candidates must be willing to work night and rotational shifts.

4. Is work from home allowed?

No. This role requires working from office.

5. Does Mphasis charge any hiring fee?

No. Mphasis does not charge any fee during recruitment.