NatWest Technology Business Analyst Jobs 2026 | Chennai | Digital X Hiring

NatWest Group is hiring a Technology Business Analyst for its Digital X division in Chennai, India. This role is offered at the Associate level and is ideal for professionals with strong business analysis expertise, automation exposure, and Agile delivery experience who want to contribute to large-scale digital transformation in banking.

This position plays a critical role in shaping secure, efficient, and customer-centric digital solutions across NatWest’s technology landscape.

Table 1: Job Overview

Table 2: Education & Eligibility

Role Overview – Technology Business Analyst at NatWest

As a Technology Business Analyst, you will support NatWest’s digital strategy by understanding business needs and translating them into clear, actionable technology requirements. You’ll work closely with stakeholders, delivery teams, and customers to ensure solutions align with business objectives while improving efficiency, automation, and customer experience.

This role offers excellent exposure to enterprise-scale automation, AI-driven solutions, and modern Agile delivery practices.

Key Responsibilities

• Elicit, analyse, and document business and technology requirements
• Translate ideas into user stories, epics, use cases, and user journeys
• Support automation initiatives using Power Platform, UiPath, IDP, and AI tools
• Own delivery outcomes for systems, solutions, and features
• Collaborate with stakeholders across functions and seniority levels
• Ensure requirements align with strategic principles and future-state design
• Work within Agile teams to deliver value-driven solutions
• Communicate complex technical concepts clearly to business and technology teams

Required Skills & Capabilities

Core Skills

• Strong business analysis fundamentals and certification
• Proven experience in requirements elicitation and documentation
• Hands-on exposure to automation and low-code platforms
• Understanding of business processes and customer journeys
• Agile delivery experience and mindset

Technical & Professional Skills

• Power Apps & Power Automate
• Intelligent Document Processing (IDP)
• UiPath / AI-driven automation
• Agile tools and techniques
• Stakeholder management & collaboration

Why Join NatWest Group – Digital X?

• Work on secure, large-scale digital banking platforms
• Exposure to automation, AI, and modern enterprise tech
• Hybrid working and flexible culture
• Strong learning, development, and career progression paths
• Modern Chennai tech hub with world-class infrastructure

FAQs – NatWest Technology Business Analyst Jobs

1. Is this role open to freshers?

No. This role requires prior business analysis experience and certification.

2. Is business analyst certification mandatory?

Yes. An appropriate BA certification is required for this position.

3. Does this role involve automation tools?

Yes. Experience with Power Platform, UiPath, IDP, and AI automation is essential.

4. What work model does NatWest follow?

NatWest offers hybrid working, balancing office and flexible work options.

5. Is Agile experience mandatory?

Yes. Candidates must have experience working in an Agile environment.

6. What is the career growth path for this role?

You can grow into Senior Business Analyst, Product Owner, or Digital Transformation roles.

7. Where is the job location?

The role is based at NatWest’s Chennai Digital Hub and must be performed in India.

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