Precision Group is hiring System Engineers (L1 Support) in Chennai for its IT Infrastructure and End-User Support operations. This role is ideal for candidates with 1–2 years of experience in desktop support, hardware troubleshooting, and Windows/Linux environments. Selected candidates will work in a ticket-driven support model, resolving end-user issues within defined SLAs while gaining exposure to enterprise IT infrastructure.
This is a strong opportunity for professionals aiming to build a long-term career in IT Support, System Administration, and Infrastructure Services.
| Category | Details |
|---|---|
| Company | Precision Group |
| Job Role | System Engineer (L1 Support) |
| Experience | 1 – 2 Years |
| Location | Chennai, Tamil Nadu |
| Work Model | Work From Office |
| Employment Type | Full-Time, Permanent |
| Industry | IT Services & Consulting |
| Department | IT & Information Security |
| Role Category | IT Support / Desktop Support |
| Qualification | Eligible Batches |
|---|---|
| Any Bachelor’s Degree / Diploma | 2022 – 2025 |
| Any Postgraduate Degree | 2022 – 2025 |
As a System Engineer (L1 Support), you will be responsible for providing end-user technical support across desktops, laptops, printers, and Windows servers. The role involves OS installation, troubleshooting, mail configuration, Active Directory management, and network printer support, ensuring timely resolution of incidents within SLA guidelines.
This role suits candidates who enjoy hands-on troubleshooting, user interaction, and structured IT support environments.
Founded in 1996, Precision Group is a leading provider of IT Infrastructure Management Services, cloud solutions, IoT, biometric systems, and IT system integration. With PAN India presence across 250+ locations and a workforce of over 2600 professionals, Precision delivers scalable and reliable IT solutions to enterprise clients across industries.
1. Who can apply for the System Engineer role?
Candidates with 1–2 years of end-user IT support experience can apply.
2. Is this role suitable for freshers?
No, this role requires prior L1 support or desktop support experience.
3. What is the job location?
The role is on-site in Chennai.
4. What shift or support model does this role follow?
The role follows a ticket-based SLA-driven support model.
5. What operating systems will I work on?
You will work primarily on Windows OS with basic exposure to Linux.
6. Is Active Directory experience mandatory?
Yes, basic AD, DNS, and DHCP knowledge is required.
7. What career growth opportunities are available?
You can grow into L2 System Engineer, Infrastructure Engineer, or IT Administrator roles.
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