Tech Mahindra BPO Associate Hiring 2026 | Pune | Freshers & Experienced

Tech Mahindra is hiring BPO Associates for Customer Service – Voice & Chat (Blended) processes at its Pune (Yerwada) office. This large-scale hiring drive is open to freshers and experienced candidates (0–5 years) and offers a competitive salary package ranging from ₹2.75 LPA to ₹5.5 LPA.

Candidates with good English communication skills and flexibility to work UK/US shifts can apply. Interviews are conducted virtually, and immediate joiners are preferred.

Quick Job Overview

Eligibility Criteria

Role Overview – BPO Associate at Tech Mahindra

As a BPO Associate, you will handle customer service interactions through voice calls and chat support, focusing on customer retention and issue resolution. The role requires clear communication, professionalism, and the ability to work in a fast-paced customer support environment.

This is an excellent opportunity to start or grow a career in the BPO / customer success domain with a globally recognized IT services company.

Roles & Responsibilities

• Handle inbound/outbound customer interactions via voice and chat
• Resolve customer queries while ensuring high satisfaction levels
• Follow defined scripts, SOPs, and quality standards
• Support customer retention and service operations
• Maintain accurate documentation of customer interactions
• Meet productivity, quality, and attendance targets
• Collaborate with team members and supervisors
• Adapt to rotational UK/US shifts

Required Skills

• Good spoken English communication skills
• Customer-focused attitude
• Willingness to work from office
• Flexibility for night and rotational shifts
• Basic computer knowledge

Why Join Tech Mahindra?

Tech Mahindra is a leading global IT and BPM organization offering structured training, career stability, and growth opportunities in customer service and operations. Employees gain exposure to international clients, performance-based growth, and long-term career paths within the organization.

Also Apply – Similar BPO & Customer Support Roles

FAQs – Tech Mahindra BPO Associate

1. Can freshers apply for this role?

Yes. Freshers and experienced candidates (up to 5 years) are eligible.

2. Is graduation mandatory?

No. Graduation is not mandatory.

3. Is this a work-from-home job?

No. This is a work-from-office role in Pune.

4. What shifts are required?

Candidates must work UK/US shifts.

5. Is there any application or hiring fee?

No. Tech Mahindra does not charge any hiring fee.