Job Overview
Join a leading Global Consulting Firm as a Technical Support Engineer and help customers solve complex software and hardware issues! Perfect for tech-savvy graduates who love troubleshooting and problem-solving.
Key Responsibilities
- Take ownership of customer issues and ensure quick resolutions.
- Diagnose and troubleshoot computer systems, software, and mobile devices.
- Provide technical guidance via voice/blended support.
- Log customer tickets and maintain issue history accurately.
- Escalate complex problems through a structured process.
- Follow up with customers to ensure satisfaction and timely closure.
Eligibility Criteria
- Minimum qualification: 10+2+3 (Regular) in any stream.
- Good understanding of computer systems and mobile devices.
- Strong troubleshooting and communication skills.
- Freshers or candidates with experience in Technical/Voice/IT Support are welcome.
Preferred Skills
✅ Technical Voice Support
✅ Troubleshooting & Problem Solving
✅ Ticketing Tools & Documentation
✅ Customer Service Mindset
Why Join?
- Hybrid work setup in Bengaluru.
- Exposure to global clients and modern tech platforms.
- Continuous learning and growth opportunities.
- Stable, full-time role with long-term career potential.
🔗 Apply Now & Build Your Career as a Technical Support Engineer!
