By Teleperformance (TP) in Chennai | BPM / BPO | Full-Time | Email Support Role
Teleperformance (TP) is hiring for the International Non-Voice Process – Customer Support (Email Support) role in Chennai. This opportunity is ideal for candidates with at least 6 months of customer support experience who have strong written communication skills and are comfortable working in rotational shifts.
The role focuses on handling customer queries via email, resolving issues efficiently, and maintaining service quality standards in an international process environment.
| Category | Details |
|---|---|
| Company | Teleperformance (TP) |
| Job Role | International Non-Voice Process – Email Support |
| Experience | Minimum 6 Months (Freshers Not Eligible) |
| Location | Ambit IT Park, Ambattur, Chennai |
| Work Model | Work From Office |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | Non-Voice (Email Support) |
| Salary Range | Up to ₹4 LPA |
| Requirement | Details |
|---|---|
| Education | Any Graduate (Mandatory) |
| Experience | Minimum 6 Months in Customer Support |
| Mandatory Skills | Email Writing, Customer Service, Communication Skills |
| Shift | 24/7 Rotational Shifts (9 Hours Login) |
| Work Schedule | 5 Days Working, 2 Rotational Off |
| Additional Benefit | Pick-up & Drop Cab Facility (Within Boundaries) |
As an Email Support Executive in the International Non-Voice Process, you will handle customer inquiries through email and provide timely, accurate, and professional responses. The role requires strong written English communication and the ability to resolve customer issues effectively.
You will work in a structured service environment where SLA adherence and quality standards are critical.
No, a minimum of 6 months customer support experience is mandatory.
It is an international non-voice (email support) process.
Yes, pick-up and drop facilities are available within serviceable boundaries.
The role involves 24/7 rotational shifts with 9 hours login (8 hours work + 1 hour break).
Strong written English communication and customer handling skills are essentia
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